Terms and Conditions
Effective Date: 2025
Welcome to Trident Event Group. These Terms and Conditions ("Terms") govern your access to and use of our website, booking forms, media content, service requests, and any related services (collectively, the "Service") operated by Trident Event Group ("we," "our," or "us").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Service.
1. Use of the Service
You must be at least 16 years of age to use our Service. You agree to use the Service solely for lawful purposes and in accordance with these Terms. Unauthorized or malicious use of our website, forms, or systems is strictly prohibited.
2. Service Bookings and Payments
When booking any of our services—such as DJ entertainment, photography, videography, photo booths, or equipment rentals—you agree to provide accurate and complete event information. All quotes and prices are subject to change based on availability, scale, or customization.
We reserve the right to cancel or reject a booking request at our discretion. Any payment terms (e.g., deposits, final balances, refund policies) will be clearly outlined in our service agreement or invoice.
3. Cancellations and Rescheduling
Cancellation and rescheduling policies will be provided during the booking process and may vary depending on service type and timing. We reserve the right to cancel or modify bookings due to unforeseen circumstances (e.g., extreme weather, emergencies, illness, or technical failure), and will work with you to reschedule or provide alternate solutions when possible.
4. Event Service Conditions
Clients are responsible for providing accurate event details (location, time, special requirements). Trident Event Group is not responsible for delays or disruptions caused by inaccurate or missing information, venue access issues, or client-side technical/logistical problems.
5. Intellectual Property
All content provided through the Service—including but not limited to text, graphics, logos, photos, videos, branding, and software—is the property of Trident Event Group or its content partners and is protected by applicable intellectual property laws.
You may not reproduce, copy, share, or repurpose any media, files, or content without our written consent.
6. Prohibited Conduct
You agree not to:
Use the Service in any unlawful or fraudulent manner
Attempt to gain unauthorized access to our systems or data
Interfere with the functionality or integrity of the website
Upload viruses, spam, or malicious content
Misrepresent yourself or impersonate others
7. Disclaimer of Warranties
Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the website or services will be error-free, uninterrupted, or fully secure at all times.
9. Limitation of Liability
To the fullest extent permitted by law, Trident Event Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages related to your use of our services or website.
10. Governing Law
These Terms are governed by and interpreted under the laws of the Province of Manitoba, Canada. Any disputes shall be resolved in the courts located in Brandon, Manitoba, unless otherwise mutually agreed in writing.
11. Changes to These Terms
We may update these Terms occasionally to reflect changes in our business, services, or legal requirements. We will post the updated version on our website. Continued use of the Service after any changes means you accept the new Terms.
12. Contact Us
For any questions regarding these Terms, please contact us:
Trident Event Group
📍 Brandon, Manitoba, Canada
hello@tridenteventgroup.ca
www.tridenteventgroup.ca