Privacy Policy

1. Information We Collect

We may collect both personal and non-personal information when you engage with our services, such as:

A. Personal Information

• Name, email address, phone number

• Billing and mailing address

• Event details (e.g., date, location, type of service)

• Company or organization name (for corporate clients)

• Social media profiles (if voluntarily provided)

B. Non-Personal Information

• IP address and device information

• Browser type and operating system

• Referring URLs and pages visited

• Date and time of interactions

• Behavioral data through analytics tools

We collect this information via:

• Contact and inquiry forms

• Booking requests

• Phone calls or emails

• Social media or chat interactions

• Analytics tools (e.g., Google Analytics)

  
  

2. How We Use Your Information

We use collected information to:

• Deliver and manage services you request

• Respond to inquiries and send quotes

• Process bookings, contracts, and payments

• Coordinate event logistics

• Send updates, reminders, or marketing emails (only with consent)

• Improve website functionality and service delivery

• Comply with legal or regulatory requirements

  
  

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and provide functionality such as:

• Tracking site performance and user behavior

• Remembering user preferences (e.g., form inputs)

• Improving load times and accessibility

• Measuring campaign effectiveness

You can adjust cookie settings through your browser. Note that disabling cookies may affect certain site features.

4. Third-Party Services

We may use trusted third-party providers to assist in delivering our services. These may include:

• Payment processors (e.g., Stripe, Square, PayPal)

• Email and marketing platforms (e.g., Mailchimp)

• Scheduling and contract tools (e.g., HoneyBook, Calendly)

• Analytics services (e.g., Google Analytics)

These third parties have their own privacy policies, and we recommend reviewing them to understand how your data is handled.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information in the following limited circumstances:

• With staff or subcontractors involved in fulfilling your booking

• With third-party service providers (as listed above)

• When required to comply with applicable laws or legal processes

• To protect our rights, safety, or property

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, misuse, or alteration. These include:

• Encryption and secure storage (where applicable)

• Access control and authentication for internal systems

• Use of secure networks and devices

Please note that no online system can be guaranteed 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate data

• Withdraw consent or opt out of communications

• Request deletion of your data (subject to legal requirements)

To make a request, contact us at: hello@tridenteventgroup.ca

8. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy as our services evolve or as legal requirements change. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact:

Trident Event Group
Brandon, Manitoba, Canada
hello@tridenteventgroup.ca
www.tridenteventgroup.ca